I take the protection of your personal data very seriously. Personal data is treated confidentially in accordance with the General Data Protection Regulation (GDPR) and the following privacy policy. At this point, we would like to inform you about the collection and use of your personal data when you visit our homepage.

The person responsible for processing personal data is:
Private Practice for Psychotherapy Heike Peters

Doctors’ Office
Bahnhofstr. 44-45
17489 Greifswald

Represented by
Dipl. Psych. Heike Peters
Phone: 0178 51 34 857
Email: kontakt@heikepeters.de

If you have any questions about data protection, please send us an email or contact me directly.

Data Collection, Usage, and Disclosure
Purposes of Data Processing
When personal data is collected, it is done to provide requested services. By using the website and entering personal data, you agree to the collection and use of data in accordance with this statement. This data will generally not be passed on to third parties unless it is essential for the explained purpose. In such cases, your consent to share your data will be obtained in advance.
To identify user preferences, we analyze the data available to us regarding inquiries, etc. We process inventory data, communication data, usage data, and metadata based on Article 6(1)(f) GDPR.
The analyses are conducted for marketing purposes. We also use the analyses to improve user-friendliness, optimize our services, and enhance operational efficiency. These analyses are solely for our use and are not disclosed externally.
Processed data includes, for example:
Inventory data (e.g., names, addresses)
Contact data (e.g., email, phone numbers)
Content data (e.g., text entries)
Usage data (e.g., visited websites, interest in content, access times)
Meta/communication data (e.g., device information, IP addresses)

Analysis Tools and Third-Party Tools
When visiting our website, your browsing behavior may be statistically evaluated. This is primarily done using cookies and so-called analysis programs. The analysis of your browsing behavior is usually anonymous; the browsing behavior cannot be traced back to you. You can object to this analysis or prevent it by not using certain tools. Detailed information on this can be found in the following privacy policy.
You can object to this analysis. We will inform you about objection options in this privacy policy.

Control Over Data
Services for Health Care Purposes:
Within our contact form, users are free to provide information about their health condition. If health-related information is provided, it is done voluntarily. By submitting the form, the user consents to further processing. The legal basis is Article 6(1)(a), Article 7, and Article 9(2)(a) GDPR. The processing is carried out solely for health care purposes based on Article 9(2)(h) GDPR, Section 22(1) No. 1(b) of the German Federal Data Protection Act (BDSG).
Where legally required, we disclose or transmit patient data in communication with medical professionals, typically involved third parties, such as therapists, billing offices, or similar service providers, insofar as this serves the provision of our services in accordance with Article 6(1)(b) GDPR, is legally required under Article 6(1)(c) GDPR, serves our or patients’ legitimate interest in efficient health care under Article 6(1)(f) GDPR, or is necessary under Article 6(1)(d) GDPR to protect vital interests of the patients or another natural person, or within the framework of consent under Article 6(1)(a), Article 7 GDPR.

Data Security
Data is deleted when it is no longer required to fulfill contractual or legal care obligations or to handle any warranty or similar obligations, or if the data subject requests its deletion. Statutory retention requirements apply.

SSL or TLS Encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries you send to us as the website operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the lock symbol in your browser bar.
When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Session Storage
To make our online presence as user-friendly as possible, we use so-called session storage for our online offerings. These are application programming interfaces that enable data to be temporarily stored on your server during your visit to our homepage in order to analyze your user behavior. This documents which pages of our online presence you have accessed. The data is deleted at the end of the session. Session storage is necessary for the operation of our homepage. The legal basis is Article 6(1)(b) GDPR.

Cookies
This website uses cookies. We use cookies to personalize content and ads, provide social media features, and analyze traffic on our website. We also share information about your use of our website with our social media, advertising, and analytics partners. Our partners may combine this information with other data that you have provided to them or that they have collected as part of your use of their services. You consent to our cookies if you continue to use our website.
Cookies are small text files used by websites to make the user experience more efficient.
By law, we can store cookies on your device if they are strictly necessary for the operation of this site. For all other cookie types, we need your permission.
This site uses different types of cookies. Some cookies are placed by third-party providers that appear on our pages.
You can change or withdraw your consent at any time from the cookie declaration on our website.
Learn more about who we are, how to contact us, and how we process personal data in our privacy policy. Your consent applies to the following domains: heikepeters.de

Objection to Advertising Emails
The use of contact data published as part of the legal notice requirement for sending unsolicited advertising and informational materials is hereby prohibited. The operators of these pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam emails.

Google Maps
We integrate maps from the “Google Maps” service (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). The processed data may include IP addresses and location data of users, which, however, are not collected without their consent (as a rule, consent is provided through the settings of their mobile devices). The data may be processed in the USA. Further information from Google on data protection can be found here: https://www.google.com/policies/privacy/,
Opt-out: https://adssettings.google.com/authenticated.

Google Analytics
This website uses functions of the web analytics service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called “cookies.” These are text files stored on your computer that allow an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there.
The storage of Google Analytics cookies is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website offering and its advertising.

IP Anonymization
We have activated the IP anonymization function on this website. As a result, your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before transmission to the USA. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin
You can prevent the storage of cookies by adjusting your browser software settings; however, we would like to point out that, in this case, you may not be able to use all the functions of this website to their full extent. Furthermore, you can prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

Objection to Data Collection (Google Analytics)
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set, preventing the collection of your data during future visits to this website: Disable Google Analytics.

For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Order Data Processing (Google Analytics)
We have entered into a data processing agreement with Google and fully comply with the strict requirements of the German data protection authorities when using Google Analytics.

Demographic Features in Google Analytics
This website uses the “demographic features” function of Google Analytics. This allows reports to be generated that include information on the age, gender, and interests of site visitors. This data comes from Google’s interest-based advertising and visitor data from third-party providers. This data cannot be assigned to a specific individual. You can disable this function at any time via the ad settings in your Google account or prohibit the collection of your data by Google Analytics as outlined under “Objection to Data Collection.”

Google AdWords and Google Conversion Tracking
This website uses Google AdWords, an online advertising program of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
As part of Google AdWords, we use conversion tracking. If you click on a Google ad, a cookie will be set for conversion tracking. Cookies are small text files that your internet browser stores on your computer. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of this website and the cookie has not expired, Google and we can recognize that the user clicked on the ad and was redirected to this page.
Each Google AdWords customer receives a different cookie. The cookies cannot be tracked across AdWords customers’ websites. The information collected using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page with a conversion tracking tag. However, they do not receive information that personally identifies users.
If you do not wish to participate in tracking, you can object to this use by deactivating the Google conversion tracking cookie via your internet browser under user settings. You will then not be included in the conversion tracking statistics.
The storage of “conversion cookies” is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both their website offering and their advertising.
For more information about Google AdWords and Google Conversion Tracking, please see Google’s privacy policy: https://www.google.com/policies/privacy/.
You can configure your browser to inform you about the setting of cookies and only allow cookies in specific cases, exclude cookies for certain cases or in general, and enable the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be limited.

Google reCAPTCHA
We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on our websites. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”).
reCAPTCHA is used to check whether data entered on our websites (e.g., in a contact form) is provided by a human or by an automated program. To do this, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor accesses the website. For the analysis, reCAPTCHA evaluates various information (e.g., IP address, time spent on the website, or mouse movements made by the user). The data collected during the analysis is forwarded to Google.
The reCAPTCHA analyses run entirely in the background. Website visitors are not informed that such an analysis is taking place.
The data processing is based on Article 6(1)(f) GDPR. The website operator has a legitimate interest in protecting their web offerings from abusive automated data collection and SPAM.
For more information about Google reCAPTCHA and Google’s privacy policy, please visit the following links: https://www.google.com/intl/en/policies/privacy/ and https://www.google.com/recaptcha/intro/android.html.

Google Web Fonts
This site uses so-called web fonts provided by Google for the uniform display of fonts. When you access a page, your browser loads the required web fonts into its browser cache to display texts and fonts correctly.
For this purpose, the browser you are using must establish a connection to Google’s servers. As a result, Google becomes aware that our website was accessed via your IP address. The use of Google Web Fonts is in the interest of a uniform and appealing presentation of our online offerings. This constitutes a legitimate interest under Article 6(1)(f) GDPR.
If your browser does not support web fonts, a standard font from your computer will be used.
For more information about Google Web Fonts, see https://developers.google.com/fonts/faq and Google’s privacy policy: https://www.google.com/policies/privacy/.